Senior Lecturer of Strategy & HR, School of Business & Economics, NSU.
Series Editor, Emerald Publishing
Coordinator, NSU Startups Next (NSU SN)
Editor, Springer Nature
Editor, Taylor & Francis
Editorial Advisor, World Association for Sustainable Development.
Former Faculty Advisor, NSU HR Club
MEDIUM| M.Sc. Management & HR, University of Dundee, Scotland, UK. BBA (Finance, Accounting & HR), North South University, Bangladesh Phone: +880-2-55668200 Ext: 6322 Expertise and interest related to UN Sustainable Development Goals (SDGs) |
| Quazi Tafsirul Islam is a Senior Lecturer at the School of Business and Economics, teaching Strategic Management, Negotiations, and Human Resources since 2017. He is also the Coordinator of NSU Startups Next (NSU SN). He was a former Faculty Advisor to the NSU HR Club and advised the club on national events. He is an internationally certified and trained Trainer, Academic, and Researcher with a decade of experience in HR, Organizational Development, Banking, Investment, and Relationship Management. He advocates for SDG 8 & SDG 12 and has published over 40 articles in high-impact journals, publishers, and national dailies. He is an experienced Management Consultant and Trainer, with diverse experience in learning, HR, and Cultural Audit with local firms, MNCs, and INGOs. |
Business Cases/ Teaching Cases:
Ahmed, J. U., Islam, Q. T., Ahmed, A., & Iqbal, S. (2022). L'île Flottante: Ivory Coast's Eco-Friendly Sustainable Floating Island Resort. SMALL ENTERPRISE RESEARCH. ABDC-C, ABS1. [SCOPUS] [Taylor & Francis]
Ahmed, J. U., Sharif, R., Islam, Q. T. & Ahmed, A. (2021). Harnessing emerging digital technologies: DataNet Operations in eSwatini. Journal of Information Technology Teaching Cases. DOI: 10.1177/2043886921993136. [SCOPUS] [Sage]
Ahmed, J., Tarannum, T., Islam, Q. T., Faroque, A., & Ahmed, A., (2022). Blue train: Developing a marketing approach for the South African luxury rail travel experience. In SAGE Business Cases. SAGE Publications, Ltd., https://www.doi.org/10.4135/9781529774122 [Sage]
Ahmed, J., Islam, Q. T., Islam, S., Ahmed, A., & Mim, K., (2022). Last-mile drone delivery: Is wing's business model sustainable?. In SAGE Business Cases. SAGE Publications, Ltd., https://www.doi.org/10.4135/9781529780451 [Sage]
Ahmed, J., Morshed, T., Talukder, M., Islam, Q. T., & Ahmed, A., (2022). Helium health: Data-driven healthcare service in nigeria. In SAGE Business Cases. SAGE Publications, Ltd., https://www.doi.org/10.4135/9781529780727 [Sage]
Ahmed, J., Alam, S., Islam, Q. T., & Ahmed, A., (2022). Kaldi’s coffee: Can Ethiopia's premier coffee shop continue to grow?. In SAGE Business Cases. SAGE Publications, Ltd., https://www.doi.org/10.4135/9781529796452 [Sage]
Ahmed, J., Islam, Q. T., & Ahmed, A., (2022). Menstrual hygiene products as a basic need: What can scotland’s action campaign teach about improving public health worldwide?. In SAGE Business Cases. SAGE Publications, Ltd., https://www.doi.org/10.4135/9781529795370 [Sage]
Ahmed, J. U., Meem, U. H., Islam, Q. T., & Ahmed, A. (2021). Mothers Delivery Kit: Antenatal Care Innovation in West Africa. Emerging Economies Cases Journal, 3(2), 103–109. https://doi.org/10.1177/25166042211062437 [Sage]
Ahmed, J., Gazi, M., Zabir, F., & Islam, Q. T. (2022). Alcor: Death Care through Cryonics (Service after Death). Journal Of Operations And Strategic Planning, 5(1). [Sage]
Islam, Q. T., Gazi, M. A., Rifat, I., Mehrub, U. H., Haque, K. L. (2022). Process Innovation in Healthcare Delivery: A case on Praava Health. In SAGE Business Cases. SAGE Publications, Ltd.
Ahmed, J.U., Iqbal, R., Islam, Q.T., Gazi, M.A., and Ahmed, A. (2022), "P&O Cruises: The Case of Pursuing Sustainability Goal", ASIA-PACIFIC JOURNAL OF MANAGEMENT RESEARCH AND INNOVATION.
Ali, K. S., Zabir, F., Hossain, M. A., Islam, Q. T., (2023). SWAP: A sustainable solution to our E-waste problem. In SAGE Business Cases. SAGE Publications, Ltd. (Accepted)
Rafi, S. Y., Diya, R. R., Gazi, M. A., Islam, Q. T., (2023). Fairphone: The phone that protects the planet! In SAGE Business Cases. SAGE Publications, Ltd. (Accepted)
Islam, Q. T., Akif, A., (2023). Paperman Foundation India: Driving Sustainability through Circular Economy and Creating Impact In SAGE Business Cases. SAGE Publications, Ltd. (Accepted)
Akif, A., Singh, T., Hossain, M. A., Islam, Q. T., (2023). Framework Computer: A Sustainable Revolution in Laptop Manufacturing. In SAGE Business Cases. SAGE Publications, Ltd. (Accepted)
Dia, R. R., Akif, A., Islam, Q. T., Hossain, M. A., (2023). Interactive Cares Bangladesh: Empowering Bangladesh's Future Through Education and the SDGs.. In SAGE Business Cases. SAGE Publications, Ltd. (Accepted)
Brishty, S. P., Islam, Q. T., Alam, S. R. & Akif, A. (2023). Cyclo Fibers: Pioneering Sustainable Textile Production in Bangladesh. In SAGE Business Cases. SAGE Publications, Ltd. (Accepted)
Conference Proceedings:
Book Chapters:
1. Ahmed, J. U., Islam, Q. T., & Talukder, N. (2021). Online learning: Implications for developing nation academics resulting from Covid-19. In H. Chaturvedi & A. Dey, The New Normal Reinventing Professional Life and Familial Bonding in the post-COVID 19 Era (1st ed., pp. 195-207). Bloomsbury.
2. Islam, Q.T., Zabir, F., Asif Hossain, M., Iqbal, R. (2023). Challenges of Adapting to the Fourth Industrial Revolution in Emerging Economies: A Bangladesh CASE. In: Singh, G., Goel, R., Garg, V. (eds) Industry 4.0 and the Digital Transformation of International Business. Springer, Singapore. https://doi.org/10.1007/978-981-19-7880-7_2
3. Islam, Q. T., Talukder, M., & Haque, K. (2021). Sustainable Development through Circular Economy: Experience from emerging economies. In M. Rahman, R. Goel, A. Gomes & M. Uzzaman, Redefining Global Economic Thinking for the Welfare of Society (1st ed.). USA: IGI Global.
4. Ahmed, J., Faroque, A., Islam, Q. T., Uddin, M., & Sultana, H. (2021). Beautification of Death: A Case Study of Green Oasis Coffins (Made) in Bangladesh. In J. Bhattacharyya, M. Balaji, Y. Jiang, J. Azer & C. Hewege, Socially Responsible Consumption and Marketing in Practice- Collection of Case Studies (1st ed.). Nottingham: Springer Nature.
5. Ahmed, J. U., Ahmed, A., Uddin, J.,& Islam, Q. T. (2021). Safepad: Reusable sanitary pads. In Singh., T, Goel, R., & Sotto, J. A., Sustainable Technology for Society 5.0Case Studies, Examples, and Advanced Research Findings (1st ed.) CRC Press.
6. Islam, Q. T., Ahmed, J. U., & Sayed, A. (2023). Digitization and Integration of Sustainable Development Goals (SDGs) in Emerging Economies. Fostering Sustainable Businesses in Emerging Economies: The Impact of Technology, 23-38.
Huda, R. N., Islam, Q. T., & Iqbal, R. (2023). The Effect of Organizational Justice across Firm HR Practices on Employee Job Satisfaction and Firm Performance. Vol. ahead-of-print No. ahead-of-print. International Journal of Work Organisation and Emotion. [ABDC–B, , Scopus]
Ahmed, J. U., Hasan, M. K., Islam, Q. T., Uddin, M. J., Faroque, A. R., & Chowdhury, M. H. (2022). CSR in major European football leagues in the age of covid-19: Financial vulnerability, mental health and domestic violence. Society and Business Review. https://doi.org/10.1108/sbr-05-2022-0152 [ABDC–B, AJG/ABS–2, Scopus].
Ahmed, J. U., Islam, Q. T., & Ahmed, A. (2022). Social enterprise marketing strategies' to achieving SDGs: Lessons from emerging economies. International Journal Of Innovation And Sustainable Development. DOI: 10.1504/IJISD.2022.10052119 ABS1. [ABS-1, SCOPUS]
Ahmed, J.U., Islam, Q.T., Ahmed, A., Faroque, A.R. and Uddin, M.J. (2021), "Corporate social responsibility in the wake of COVID-19: multiple cases of social responsibility as an organizational value", Society and Business Review, Vol. 16 No. 4, pp. 496-516. https://doi.org/10.1108/SBR-09-2020-0113. ABDC-B, ABS2. [SCOPUS]
Ahmed, J. U., Islam, Q. T., Ahmed, A., & Amin, S. B. (2022). Extending Resource Value-Based Circular Economy Business Model in Emerging Economies: Lessons from India. Business Perspectives and Research, 22785337211070363. ABDC-C, ABS1. [SCOPUS]
Ahmed, J.U., Gazi, M.A., Iqbal, R., Islam, Q.T. and Talukder, N. (2020), "Value co-creation through social innovation in healthcare: a case of WE CARE Solar", World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 16 No. 4, pp. 341-357. https://doi.org/10.1108/WJEMSD-03-2020-0024 [SCOPUS]
Huda, R. N., Iqbal, R., & Islam, Q. T. (2020). EFFECT OF HUMAN RESOURCE INVESTMENT ON THE FINANCIAL PERFORMANCE OF PUBLICLY LISTED BANKS IN BANGLADESH. North South Business Review, 40. doi: 10.47126/J.NSBR.1991-4938
Eastern Bank Limited: Principal Officer, Associate Relationship Manager, Consumer Banking: (July 2014 to December 2015):
• To position the branch as an effective retail sales and service outlet by providing superior customer service for increasing the customer base and achieving the branch asset & liability targets
• Ensuring that General Banking operations are completed as per agreed SLA (Service level agreement)
• To assist the Branch Manager/ Sales or Operation Manager to ensure all the regulatory guidelines are followed in operations of the branch
• Ensure branch service excellence
• Effective communication with the customers for sales and capitalize on cross-selling opportunities
• Strengthen existing customer relationship for the growth of branch business
• Safeguard the Bank from potential loss and protect the reputation of the bank by ensuring that BIM, FIM, Audit requirements are strictly followed and that internal controls are maintained at the highest level.
• Maintain EBL Internal Control Standards, implement and observe Group Policy and Maintain awareness of operational risk and minimize the likelihood of it occurring.
Eastern Bank Limited: Management Trainee: (July 2013 to June 2014):
Management Trainee program of EBL includes,
1.5 months branch experience,
2 weeks long in house fundamental banking training by internal and external facilitators,
2 months multidimensional inter-department rotation to get focus on each department,
2 months Advanced Training on Banking from BIBM, Bangladesh Institute of Bank Management,
and, Two separate three months long attachment in two emerging departments of the bank.
Standard Chartered Bank- HO: Officer- Trade Services: (January to June 2013):
Job Description:
* Risk Assessment and control
* To ensure approvals are in place for all trade-related transactions.
* To handle Transactions relating to Letters of Credit and any other activity assigned from time to time by the Manager Trade Service.
Key Roles & Responsibilities:
* To handle primarily Exports, guarantees, and/or other Trade products.
* Maintain close relationship with other Trade Dept. teams to ensure smooth flow of transaction processing and meeting / striving to exceed SLA.
* Cascade this relationship downward to all levels among other departments and the relevant units/country team in TPC such that partnership like the relationship is established.
* Maintain partnership like a relationship with the Business unit/Relationship managers and be responsive to their service requirements.
* To review, manage turnaround time of transactions against the SLA and communicate to parties concerned in SSC and RM teams etc. to ensure that the service level meets the target standard.
* Responsible for maintaining the quality standards in line with six sigma / Out-serve requirements in Trade Services. To build up service excellence, customer focus mindset and quality culture in the center.
* Handle complex transactions escalated from subordinate CSR or directed from Head of Trade Services.
* Adhering to Bangladesh Bank guidelines, and western sanctions while processing and issuing LC and other trade-related documents, to avoid penalty from legislators.
1. Internship (BUS 498: Undergraduate Thesis); Role: Supervision
2. Strategic Management (MGT 489); Role: Teaching
3. Negotiations (HRM 470): Role: Teaching
4. Human Resources Planning & Staffing (HRM 360); Role: Teaching
5. Principles of Management (MGT 212); Role: Teaching
6. Human Resources Management (MGT 351); Role: Teaching
Find more details at QuaziTafsir.com
1. Islam, Q. T., Goel, R., & Singh, T. (1st Ed.). (2023). Fostering Sustainable Businesses in Emerging Economies: The Impact of Technology. Emerald Publishing
Buy Here Now: Emerald, WHSmith, Foyles, Barnes&Noble, Amazon.
Book launch covered by National Media:
DainikShiksha, The Business Standard, Daily Observer, Bangladesh Post, New Age.
2. Edited Book: Revisiting the Dimensions of Global Poverty: Understanding the Multi-Dimensional Nature of Poverty.
Publisher: Emerald Publishing, UK. To be published in November, 2024.
3. Edited Book: Revisiting the Dimensions of Global Poverty: Creating Pathways for Prosperity.
Publisher: Emerald Publishing, UK. To be published in November, 2024.
4. Edited Book: The Ethics of Balance: Responsible Management and Responsible Consumption in the 21st Century.
Part of the Springer Series: Approaches to Global Sustainability, Markets, and Governance.
Publisher: Springer Nature. To be published in March, 2025.
5. Edited Book: Tech Startups Driving Innovation: Empowering Women in Bangladesh.
Publisher: Taylor & Francis. To be published in June, 2025.
I have diverse interests and multidisciplinary work published, in the press, and under review in the field of;
I have contributed to several Business case studies and am particularly interested in contributing to Sustainability, Sustainable Development Goals (SDGs).
Please email quazi.islam@northsouth.edu if you are interested in international collaboration for research purposes.
